Privacy Policy

Effective Date: 29 September 2026

At AradhyaNexus, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website, contact us, or use our services.

By using our website or submitting your information to us, you agree to the practices described in this Privacy Policy.

1. About AradhyaNexus

AradhyaNexus provides IT solutions and technology services, including IT infrastructure and networking, CCTV and security solutions, computer services, website design and development, IT support, server and storage solutions, cybersecurity, digital services, and annual maintenance services.

2. Information We Collect

We may collect information that you voluntarily provide when you:

• Submit an enquiry through our website
• Contact us by email, telephone, WhatsApp, or other communication channels
• Request a quotation or site visit
• Request IT support or other services
• Subscribe to or interact with our communications
• Submit information through forms on our website

This information may include:

• Name
• Email address
• Phone number
• Company or organization name
• Address or service location
• Details about your requirements
• Information included in your messages or enquiries

We may also automatically collect limited technical information when you visit our website, such as your IP address, browser type, device information, pages visited, and general website usage information.

3. How We Use Your Information

We may use the information we collect to:

• Respond to your enquiries and requests
• Provide quotations and proposals
• Arrange site visits or service appointments
• Deliver and support our services
• Communicate with you regarding your projects or enquiries
• Provide customer support
• Improve our website, services, and customer experience
• Maintain website security and prevent misuse
• Comply with applicable legal and regulatory requirements

We will not use your personal information for purposes unrelated to your interaction with us without an appropriate lawful basis or your consent where required.

4. Contact Forms

If you submit information through a contact form on our website, we may receive information such as your name, email address, phone number, selected service, and message.

We use this information to respond to your enquiry and provide the requested assistance.

Please do not submit passwords, financial account credentials, confidential security keys, or other highly sensitive information through general website contact forms.

5. Cookies

Our website may use cookies and similar technologies to improve functionality, understand website usage, remember preferences, and improve the user experience.

Cookies may be used for:

• Essential website functionality
• Website performance and analytics
• Understanding visitor behaviour
• Remembering user preferences
• Improving website security

You can control or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.

6. Analytics and Third-Party Services

We may use third-party services such as website analytics, security, hosting, communication, social media, or other technology services.

These providers may process certain information according to their own privacy policies and terms.

Where third-party services are used on our website, we take reasonable steps to use reputable providers and configure services appropriately for our business requirements.

7. WhatsApp and Other Communication Channels

If you choose to contact AradhyaNexus through WhatsApp, telephone, email, social media, or another communication platform, information exchanged through that platform may also be subject to the privacy policy and terms of the respective service provider.

We use information received through these channels primarily to respond to enquiries, provide support, and communicate regarding requested services.

8. Sharing of Information

We do not sell or rent your personal information.

We may share information where reasonably necessary with:

• Service providers supporting our website or business operations
• Technology and hosting providers
• Communication and customer-support platforms
• Professional advisers where necessary
• Government authorities or law-enforcement agencies where legally required
• Other parties where disclosure is necessary to protect our legal rights, security, or property

We only seek to share information that is reasonably necessary for the relevant purpose.

9. Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, misuse, alteration, disclosure, or destruction.

However, no website, online service, or method of electronic transmission can be guaranteed to be completely secure. Therefore, we cannot guarantee absolute security of information transmitted over the internet.

10. Data Retention

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including providing services, maintaining business records, resolving disputes, enforcing agreements, and meeting legal or regulatory obligations.

When information is no longer required, we may securely delete or anonymize it where reasonably practicable.

11. Your Rights

Depending on applicable law, you may have rights relating to your personal information, including the right to:

• Request information about personal data we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of personal information where applicable
• Withdraw consent where processing is based on consent
• Raise a concern regarding the handling of your personal information

Requests may be submitted using the contact details provided below.

12. Children’s Privacy

Our website and services are not specifically directed toward children.

We do not knowingly collect personal information from children through our website for purposes unrelated to providing our services.

If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can review and take appropriate action.

13. External Links

Our website may contain links to third-party websites, services, social media platforms, or other online resources.

We are not responsible for the privacy practices, content, or security of third-party websites. We recommend reviewing the privacy policy of any external website you visit.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements, or business practices.

Any updated version will be published on this page with a revised effective date.

We encourage you to review this page periodically for any changes.

15. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or the way we handle personal information, please contact us.

AradhyaNexus
Durgapur, West Bengal, India – 713213

Email: admin@aradhyanexus.com

Website: aradhyanexus.com

We will make reasonable efforts to respond to privacy-related enquiries within an appropriate period.

16. Consent

By using the AradhyaNexus website and voluntarily submitting personal information to us, you acknowledge that you have read and understood this Privacy Policy.

Last Updated: 29 September 2026